Victorian Default Offer (VDO)
Independent information about the Victorian Default Offer
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understand
Understanding the Victorian Default Offer (VDO)
The Victorian Default Offer (VDO) is a regulated benchmark electricity price set each year for customers in Victoria by the Essential Services Commission (ESC). It is designed to ensure standing offer prices are fair and transparent.

It applies to residential and small business customers in Victoria and sets the prices that electricity retailers must charge for default standing offer electricity contracts. The VDO provides a benchmark which against which market offers can be compared and is intended to act as a safety net for customers who have not actively chosen a market offer.

In Victoria, the VDO generally extends price protection to customers in embedded electricity networks, including those in apartment buildings and similar site-based arrangements.

This website provides general, plain-English information about what the Victorian Default Offer is, why it exists, and how annual price changes may affect households and small businesses in Victoria. It is an informational resource only and is not an official regulator website and does not provide advice.

 Independent information only.
This website is not affiliated with the Essential Services Commission or any government authority.

what is it

What is the Victorian Default Offer?

The Victorian Default Offer is the ESC-set price for the default electricity offer (standing offer) in Victoria.

In practice, the Victorian Default Offer:

Acts as a regulated reference price
Applies to residential and small business customers on standing offers
Provides a safety net for customers who have not actively chosen a market offer

The Victorian Default Offer applies to:

Residential electricity customers
Small business electricity customers
Customers on standing offer contracts in applicable regions
where

Which states does the Victorian Default Offer apply to?

📍 The Victorian Default Offer (VDO) applies in Victoria only. It is the state-based regulated electricity pricing benchmark set by the Essential Services Commission (ESC) and operates as Victoria’s equivalent to the Default Market Offer used in other regions.

how

How the Victorian Default Offer is set

The Victorian Default Offer is reviewed and set each year by the Essential Services Commission (ESC).

As part of the annual review, the ESC considers:

⚡ Wholesale electricity costs
🔌 Transmission and distribution network charges
🍃 Environmental scheme obligations

Retail operating costs Updated VDO prices usually take effect from 1 July and apply for a 12-month period.

Important to note:

✅ The VDO is a reference price, not a recommendation
❌ It is not intended to represent the cheapest available electricity offer
✅ Market offers may be priced above or below the VDO
last year's changes
2025–26 Victorian Default Offer price changes
From 1 July 2025, the Essential Services Commission updated the Victorian Default Offer for the 2025–26 period.

Based on publicly available determinations and independent summaries:

🏠 Residential VDO prices changed across distribution zones, with annual bills increasing for most customers. Typical household electricity costs under the VDO rose to around $1,650–$1,750 per year, depending on location and usage.

Small business VDO prices also increased, with typical annual bills rising by approximately $90 across most Victorian distribution zones. These changes reflect movements in wholesale electricity prices, network charges, and retail operating costs.

Note: Actual prices vary by distribution zone, tariff type, and usage. This information is provided for general context only.

Standing offers vs market offers in Victoria

The Victorian Default Offer mainly applies to customers on standing offer contracts.

Market offers ⬇️

Are set by electricity retailers
Can include discounts or incentives
May involve fixed-term pricing
Can be priced above or below the Victorian Default Offer (VDO) reference price

Standing offers ⬇️

Have standard terms and conditions
Are subject to the Victorian Default Offer price cap
Provide a safety net for customers who have not actively chosen a market offer
Are often more expensive than market offers

While the Victorian Default Offer directly caps prices only for standing offers, changes to the VDO can also have indirect effects across the broader electricity market.

When the VDO is updated:

1️⃣ Retailers may review their market offer pricing and plan structures
2️⃣
Existing market offers may change, and new offers may be introduced
3️⃣ Some plans may be withdrawn or replaced over time

As a result, even customers on market offers may notice changes to available plans or pricing following annual updates to the Victorian Default Offer.

Why understanding the Victorian Default Offer matters

Understanding how the VDO works can help Victorian customers:

✅ Identify whether they are on a standing offer
✅ Use the reference price to compare electricity plans
✅ Better understand why electricity prices change year to year
✅ Avoid remaining on uncompetitive plans by default

The Victorian Default Offer provides an important safety net, but it may not always represent the most cost-effective option available.

About this website and Zembl

This website is operated by Zembl, an independent energy services provider. Zembl is not a regulator and is not affiliated with the Essential Services Commission or any government authority. The purpose of this site is to provide general, educational information about how regulated electricity reference prices work in Victoria. All content is written in original language using publicly available information.

Request a bill comparison from Zembl
If you are a small business in Victoria and would like help understanding how your current electricity bill compares with available market offers, you can optionally request a bill comparison from Zembl. This request is entirely optional and separate from the informational content on this website.
By submitting this request, you agree to Zembl’s Privacy Policy and Terms & Conditions. Currently available in NSW, ACT, SA, VIC, QLD & limited coverage in TAS & WA. Not available in NT and embedded networks. This service is not affiliated with any regulator.
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Frequently Asked Questions
What is the Victorian Default Offer (VDO)?

The Victorian Default Offer (VDO) is a regulated benchmark electricity price set each year by the Essential Services Commission (ESC) for customers in Victoria. It sets the price for default standing offer electricity contracts and acts as a reference point for comparing market offers.

Which state does the Victorian Default Offer apply to?

The VDO applies in Victoria only. It is Victoria’s regulated benchmark for electricity standing offers.

Who does the Victorian Default Offer apply to?

While the VDO directly caps prices only for standing offers, updates to the VDO can have a knock-on effect across the wider market, retailers may adjust market offer prices, discounts, or plan structures, so available market plans and pricing can change after each annual update.

Is the Victorian Default Offer the cheapest electricity price?

Not necessarily. The VDO is designed as a benchmark and safety net, not a guarantee of the cheapest available plan. Market offers can be priced above or below the VDO.

What is a standing offer in Victoria?

A standing offer is a default electricity contract with standard terms and conditions. In Victoria, retailers must price standing offers at or below the VDO for eligible customers.

What is a market offer, and how is it different from the VDO?

A market offer is a retailer’s competitively priced plan that may include discounts, incentives, or fixed-term pricing. Market offers can be priced above or below the VDO reference price depending on the plan.

Why do retailers compare plans to the Victorian Default Offer?

The VDO acts as a reference price so customers can compare electricity plans more easily and understand whether an offer is above or below the benchmark.

How is the Victorian Default Offer set?

The ESC reviews the VDO each year and considers the efficient costs of supplying electricity, including wholesale electricity costs, network charges (transmission and distribution), environmental scheme obligations, and retail operating costs.

When does the Victorian Default Offer change each year?

Updated VDO prices usually apply from 1 July and run for a 12-month period (to 30 June).

When are the ESC draft and final VDO decisions released?

The ESC typically releases a draft decision around March and a final decision in May, ahead of the 1 July start date. For 2025–26, the ESC released its draft decision on 13 March 2025 and its final decision on 21 May 2025.

Do changes to the VDO affect market offers too?

They can. While the VDO directly caps prices for standing offers, annual VDO updates can have a knock-on effect across the wider market as retailers review market-offer prices, discounts, and plan structures—so available plans and pricing may change over time.

Does the VDO apply to customers in embedded electricity networks?

In Victoria, the VDO generally extends price protection to customers in embedded electricity networks (such as some apartment buildings and similar site-based arrangements), depending on eligibility and how electricity is supplied at the site.

Why did the Victorian Default Offer change for 2025–26?

The ESC’s annual update reflects movements in cost components such as wholesale electricity prices, network charges, and retail operating costs.

What were the headline changes for the 2025–26 Victorian Default Offer?

The ESC set VDO prices for 1 July 2025 to 30 June 2026, with average annual bills increasing by about 1% for domestic customers and 3% for small business customers (averages vary by distribution zone and tariff).

Is this website affiliated with the Essential Services Commission (ESC)?

No. This is an independent informational website and is not affiliated with the ESC or any government authority. (It’s intended for general information only).

Does this website provide energy, legal, or financial advice?

No. The information is general in nature and doesn’t constitute energy, legal, financial, or other professional advice.

Can Zembl help compare a Victorian small business bill to market offers?

If you choose to request it, Zembl may provide an optional bill comparison to help you understand how your current bill compares with available market offers. This is separate from the informational content and not affiliated with the regulator.